Landline phones are switching to digital, which could stop telecare alarms working.

This means that all landline providers need to know which of their customers use telecare, so they can keep them safe. 

The switchover is already happening, so you need to act now. If you, a resident, or someone you know uses a telecare alarm, make sure to contact the landline provider for support. Visit the digital phone switchover website for more information.

Even if this doesn't affect you directly please think of friends, relatives and neighbours who it will affect and help them to understand the changes that are taking place.